1. Introduction

Welcome to EatHot.com
At EatHot.com, your privacy is of utmost importance to us. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. By using our website and services, you consent to the data practices described in this policy.

Our Commitment to Your Privacy
Your trust is the foundation of our relationship. Therefore, we are committed to protecting your personal information with the highest standards of security and confidentiality. We understand the significance of your data and are dedicated to handling it responsibly and in compliance with all applicable privacy laws and regulations.

Scope of This Policy
This Privacy Policy applies to all information collected through your interactions with EatHot.com, whether it’s through our website, mobile applications, or other related services. We aim to be transparent about how we collect, use, and share your personal information.

Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Us
For any questions or concerns about our Privacy Policy or data practices, please feel free to contact us. We value your feedback and are here to ensure your experience with EatHot.com is safe, secure, and enjoyable.

2. Data Collection and Usage

Types of Data Collected
At EatHot.com, we collect various types of personal information to enhance your shopping experience and provide you with the best services. This may include: 

• Personal Identification Information: Such as your first and last name, physical or email address, which helps us in processing your orders and communicating with you.
• Payment Information: We collect credit card details or other payment information to facilitate purchase transactions on our website.
• Browsing and Purchase History: This includes products you viewed or purchased, which assists us in understanding your preferences and improving product recommendations.
• Communications with Us: Any correspondence with our customer service team may be stored to better address your needs and improve our service quality.
• Automated Data Collection: We may automatically collect certain data such as IP addresses, browser types, and access times to enhance website functionality and security.

Purpose of Data Collection
The information we collect serves various purposes:

• Order Processing and Customer Service: To fulfill your orders, manage transactions, and provide you with customer support.
• Marketing and Promotions: To inform you about new products, special offers, and other promotions that might interest you.
• Website Improvement: Analyzing how our website is used helps us improve its functionality and user-friendliness.
• Compliance and Safety: Ensuring compliance with legal obligations and protecting the rights and safety of our customers and our business.

Consent and Control

• By using our website, you consent to the collection and use of your personal information as described in this policy.
• You have the right to access, correct, or delete your personal data at any time. Please contact us if you wish to exercise these rights.

3. Data Access and Sharing

Who Has Access to Your Data
At EatHot.com, we understand the importance of keeping your personal information confidential. Access to your data is restricted to:

• Internal Use: Only authorized EatHot.com employees who need access to your data to perform their job duties, such as order processing and customer service, have access to your information.
• Service Providers: We may share your data with trusted third-party service providers who assist us with various aspects of our business operations, including payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Sharing Information with Third Parties

• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or similar legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. In such cases, we will notify you via email or through a prominent notice on our website.
• Marketing and Analytics: With your consent, we may share non-personally identifiable information with third parties for marketing, advertising, or research purposes.

Third-Party Privacy Policies

• External Links: Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy statements of each website that collects personal information.
• Third-Party Services: If we use third-party services like Google Analytics, AdSense, or social media platforms for marketing or analytics purposes, their processing of your data is governed by their respective privacy policies.

Opt-Out Options

• You have the option to opt out of certain data sharing practices, particularly those related to marketing. Instructions for opting out will be provided in our communications or you can contact us directly.

4. Use of Cookies and Tracking Technologies

Understanding Cookies and Trackers
At EatHot.com, we use cookies and similar tracking technologies to enhance your browsing experience, personalize content, analyze site traffic, and understand customer behavior.

• A cookie is a small text file stored on your device when you visit our website. It helps us recognize you on subsequent visits and remember your preferences.

Types of Cookies Used

• Essential Cookies: These are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to your actions, like setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources, helping us measure and improve the performance of our site.
• Functional Cookies: These are used to recognize you when you return to our website and enable us to offer enhanced, more personalized features.
• Targeting Cookies: These cookies are used to deliver ads more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns.

Consent and Control

• Upon your first visit to our site, you will be prompted to accept or decline the use of non-essential cookies.
• You have the ability to manage and control cookie settings directly from your browser. Most browsers allow you to block or delete cookies from your device. However, disabling cookies may limit your use of certain features or functions on our website and services.

Use of Other Tracking Technologies

• In addition to cookies, we may use web beacons, pixels, and other tracking technologies to collect information about your interaction with our website and emails.
• These technologies help us track behavior over time and across different websites, enhancing the effectiveness of our marketing campaigns and understanding user preferences.

Third-Party Cookies

• Our website may also use third-party cookies to track user interactions and offer targeted advertising. These cookies are set by a domain other than EatHot.com.
• The use of these cookies by third-party partners is subject to their own privacy policies, not ours.

5. User Rights and Data Control

Your Rights Over Personal Data
At EatHot.com, we respect and uphold your rights over your personal data. This includes:

• Right to Access: You have the right to access and receive a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data from our records.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: Where applicable, you may request the transfer of your data to another organization.

Exercising Your Rights

• To exercise any of these rights, please contact us via the contact information provided in this policy.
• We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Opting Out of Data Collection and Use

• You have the option to opt out of certain data uses, particularly those related to marketing. To unsubscribe from our marketing communications, you can follow the opt-out instructions included in our emails or contact us directly.
• Additionally, you can set your browser to refuse cookies or alert you when cookies are being sent. However, note that some parts of the site may not function properly without cookies.

Accountability and Transparency

• We commit to regularly reviewing our data practices to ensure that they align with these rights and are compliant with current data protection laws.
• If you have any concerns about how we handle your data, please reach out to us. We take your concerns seriously and are committed to addressing them promptly and effectively.

6. Children’s Privacy

Commitment to Protecting Minors
EatHot.com is committed to protecting the privacy of children. Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to remove such information and terminate the child’s account.

Parental Consent and Involvement

• For minors under the age of 18 interested in using our services, parental consent is required. Parents or guardians of minors should supervise their activities on EatHot.com.
• If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

Age Restrictions

• Users under the age of 18 are advised not to use our website or submit any personal information to us.
• We request that minors do not provide personal data through our services. EatHot.com does not target its website or its products to children under 18.

Data Collection from Minors

• In cases where we may need to collect information from minors for specific purposes (such as shipping for a gift purchase), this will only be done with parental consent and in compliance with relevant laws protecting children’s privacy.

7. Data Security Measures

Secure Storage of Personal Data
At EatHot.com, we take the security of your personal data seriously. We store your personal information on secure servers, employing modern techniques to safeguard it against unauthorized access, alteration, disclosure, or destruction.

• Our data storage solutions comply with industry standards and are regularly evaluated for potential vulnerabilities and enhancements.

Retention of Personal Data

• We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
• This duration may vary depending on various factors, including the nature of the data, the reasons for its collection and processing, and legal or operational retention needs (such as warranty periods, compliance with tax laws, or resolving disputes).

Protecting Your Information

• We implement a range of security measures, including encryption, firewalls, and secure socket layer technology, to protect your personal information from unauthorized access and disclosure.
• Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security, but we strive to use commercially acceptable means to protect your personal data.

Data Breach Response

• In the unlikely event of a data breach, we will take prompt and appropriate action to mitigate any harm. This includes informing affected individuals and relevant authorities, as per legal requirements and our commitment to data transparency and accountability.

8.  International Data Transfer

Transferring Data Across Borders
EatHot.com operates on a global scale, which may involve transferring your personal data to countries other than the one in which you reside. This is particularly relevant when processing orders or utilizing cloud services.

• We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Compliance with International Privacy Laws

• When transferring personal data internationally, we comply with applicable laws and regulations governing data protection and privacy. This includes mechanisms like the EU-U.S. Privacy Shield Framework and standard contractual clauses approved by the European Commission.
• Our commitment is to protect your data regardless of where it is processed or stored.

Data Protection in International Transfers

• We implement appropriate safeguards to ensure the security and privacy of your data during international transfers. This includes encrypting data in transit and ensuring that our international partners and third-party service providers uphold stringent data protection standards.

User Consent for Data Transfer

• By using our services and providing us with your personal data, you consent to the transfer of your information outside your country of residence. We will inform you if your data is to be transferred to a country with different data protection standards and will take steps to ensure that your privacy rights continue to be protected.

9. Business Transfers

Handling of Data in Business Changes

• In the event that EatHot.com undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal data may be among the assets transferred.
• We recognize the importance of protecting your information in such circumstances and commit to informing you before your personal data is transferred and becomes subject to a different privacy policy.

Continuity of Privacy Protections

• Our priority during any business transfer will be the continuous protection and security of your personal data. We will take all necessary steps to ensure that the new entity will maintain the privacy standards as described in this policy.
• In cases where the new entity may follow different privacy practices, you will be notified, and you will have the opportunity to opt-out or delete your account if you disagree with the new terms.

User Rights in Case of Business Transfers

• Even in the event of a business transfer, you retain your rights to your personal data. You will have the option to access, modify, or delete your data under the new entity, consistent with your rights as outlined in this policy.
• We will provide clear instructions on how you can exercise these rights under the new management.

10. Contact Information

Reaching Out to Us
We at EatHot.com value open communication and transparency. Should you have any questions, concerns, or feedback regarding our Privacy Policy or data practices, we encourage you to contact us.

Contact Details

• Email: For privacy-related inquiries, please email us at [Insert Contact Email].
• Mailing Address: You can also reach us by mail at [Insert Business Address].
• Contact Form: Alternatively, use the contact form available on our website for any queries or concerns.

Response Commitment

• We are committed to responding to your inquiries in a timely and efficient manner. Our team will address your concerns and provide the necessary assistance regarding your privacy and data protection.

Feedback and Suggestions

• Your feedback is invaluable in helping us improve our privacy practices and services. We welcome your suggestions and are dedicated to enhancing your experience with EatHot.com.

11. Policy Updates and Notification

Changes to Our Privacy Policy

• EatHot.com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, service offerings, or legal requirements.
• We are committed to maintaining the highest standards of privacy and data protection, and any changes will be made with this commitment in mind.

Notification of Changes

• In the event of any significant updates to our Privacy Policy, we will notify you via email or by placing a prominent notice on our website.
• The date of the last modification will always be posted at the bottom of the Privacy Policy page, helping you stay informed about any changes.

Reviewing the Policy

• We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your personal information.
• Continued use of our website and services after any changes to the Privacy Policy will constitute your acceptance of such changes.

12. Legal Compliance

Adherence to Privacy Laws and Regulations
At EatHot.com, we are committed to complying with all applicable privacy laws and regulations in the jurisdictions we operate in. This includes but is not limited to the General Data Protection Regulation (GDPR) for European Union citizens and the California Consumer Privacy Act (CCPA) for residents of California.

Cooperation with Regulatory Authorities

• We regularly review and update our practices to align with legal and regulatory changes. Our team works diligently to ensure that our data-handling processes meet the required legal standards.
• In the event of any legal requests or inquiries from regulatory authorities, we will cooperate fully and provide the necessary information in compliance with our legal obligations.

Your Legal Rights

• Under various privacy laws, you may have certain legal rights pertaining to your personal data. These rights may include the right to access, correct, delete, or object to the processing of your data.
• We are dedicated to facilitating the exercise of your legal rights. Should you wish to exercise any of these rights, please contact us using the information provided in this policy.

Updates to Legal Compliance Measures

• As privacy laws evolve, we will continue to review and, if necessary, update our compliance measures. Our aim is to ensure that your personal data is handled in a lawful and transparent manner at all times.

Last Updated: 01/09/23